Return Policy

📌 Return & Exchange Policy

For hygiene and safety reasons, skincare products cannot be returned or exchanged once opened or used.

However, we are happy to assist you if:

• You receive a damaged item

• You receive the wrong product

• The product is defective upon arrival

📍 How to Report an Issue

Please contact us within 48 hours of receiving your order and provide:

• Clear photos of the item

• Your order number

Once verified, we will offer either:

• A replacement item
  OR

• Store credit

We are committed to ensuring your satisfaction while upholding strict product hygiene and safety standards.